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Frequently Asked Questions

  • 1. What is Phamb?

    Phamb is a pashmina fashion house which designs, manufactures, distributes and retails all pashmina and pashmina blend products which are mostly hand-woven. The brand utilizes the name Phamb with high fashion.

  • 2. How is Phamb Authentic?

     Phamb provides you the government certification for all Hand spun products sold. Adding to this, phamb provides you a phamb authentication card where every product sold by phamb will have a unique identification number, which will be used to provide details of the product at any time on customer request.

  • 3. What is GI mark?

     GI mark is a stamp, provided by the JK government through Crafts Development Institute to verify the authenticity of hand spun products through unique code which can be verified at  www.kashmirpashmina.secure-ga.com

  • 4. How does Phamb ship?

    We ship to whole India through our courier partners. Your product being very delicate and expensive we ship it with insurance and with safe hands.

  • 5. Does phamb ship internationally

     Go through our Shipping and return policy, if your country is not listed feel free to contact us anytime through 24/7 customer care support.

  • 6. Can a product be returned?

    We at  phamb provide hastle free returns, go through our returns policy or drop in us at customercare@phamb.co.in

  • 7. Is our payment secure?

    Our Payment Gateway Partner CCAvenue is Preferred and trusted by over 85% of Indian Merchants. It is fully secure when you shop at  phamb.co.in

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